Marcus Lim
Head of Accessibility & Inclusive Design
AccessLearn AMK Pte Ltd
“Inclusive design isn’t about compliance checkboxes — it’s about understanding real user needs and building digital products that work for everyone.”
Who Marcus Is
Marcus discovered his passion for accessibility design while volunteering at the Singapore Association of the Visually Handicapped during his university years. He realised how inaccessible many websites were for people with disabilities — and that realization changed everything.
Over the past 12 years, he’s progressed from a junior UX designer at a fintech company to leading accessibility initiatives across multiple organizations. His 3-year tenure at the Infocomm Media Development Authority (IMDA) was particularly formative, where he helped establish accessibility guidelines for government digital services that now guide how Singapore builds public websites.
What drives Marcus is straightforward: the belief that accessible design amplifies voices in underserved communities. He’s mentored dozens of young designers in Ang Mo Kio who share this vision, and he combines technical expertise in WCAG standards with a deep understanding of local community contexts. At AccessLearn AMK Pte Ltd, he’s led the development of comprehensive accessibility frameworks that have benefited over 8,000 learners across Singapore.
Education & Career Journey
Bachelor of Science in Information Systems
National University of Singapore (NUS)
Foundation in digital systems and user-centered design thinking that would shape his future work in accessibility.
Junior UX Designer
Fintech Startup, Singapore
Started career designing financial dashboards. First exposure to building products at scale and understanding diverse user needs.
Accessibility Specialist
Infocomm Media Development Authority (IMDA), Singapore
Three years establishing accessibility guidelines for government digital services. Worked on frameworks now used across public sector websites.
Head of Accessibility & Inclusive Design
AccessLearn AMK Pte Ltd
Leading comprehensive accessibility frameworks that’ve benefited over 8,000 learners. Developing courses for web designers across Singapore focused on genuine inclusive practices.
Areas of Specialization
Marcus brings deep technical knowledge combined with community-focused implementation across these key areas.
WCAG Compliance & Standards
Expert knowledge of WCAG 2.1 guidelines at all conformance levels. Helps teams understand not just what to do, but why it matters for real users.
Assistive Technology Integration
Deep experience testing with screen readers, keyboard navigation tools, and adaptive devices. Knows what works and what breaks in the real world.
Inclusive Design Strategy
Beyond compliance — designing from the ground up to work for people with disabilities, different abilities, and diverse contexts. Community-centered approach.
Design Education & Mentoring
Translates complex accessibility concepts into practical, actionable guidance. Has mentored dozens of designers in Ang Mo Kio and beyond to build inclusive products.
Community-Driven Implementation
Specializes in tailoring accessibility frameworks to local contexts and underserved communities. Understands how genuine inclusion looks in practice.
Technical Accessibility Auditing
Conducts thorough accessibility audits of web products. Identifies issues and works with development teams to implement sustainable, maintainable solutions.
Impact by the Numbers
Learners benefited from AccessLearn AMK programs
Years of experience in digital accessibility
Years shaping government accessibility guidelines at IMDA
Young designers mentored in inclusive design practices
Articles & Courses
Explore Marcus’s work on web design accessibility and inclusive design principles.
Get In Touch
Interested in learning more about accessibility training, consulting, or mentoring? Let’s talk.